PRIVACY POLICY


Last updated: Jan 13, 2026

1. Introduction

VendNovation LLC (“VendNovation,” “we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you visit www.vendnovation.com, in compliance with the EU General Data Protection Regulation (GDPR).

2. Data Controller

VendNovation LLC is the data controller responsible for your personal data.

VendNovation LLC
15335 NE 95th Street
Redmond, WA 98052
United States
Phone: 425-637-2344
Email: info@vendnovation.com

3. Personal Data We Collect

We may collect the following categories of personal data:

  • Identity Data: name, company name
  • Contact Data: email address, phone number, mailing address
  • Technical Data: IP address, browser type, operating system, device information
  • Usage Data: pages visited, time spent on pages, referral sources
  • Business Information: equipment details or service requests you voluntarily submit

We only collect personal data that is necessary for legitimate business purposes.

4. Legal Basis for Processing

Under GDPR, we process personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract or steps prior to entering a contract
  • Compliance with legal obligations
  • Legitimate business interests that do not override your data protection rights

5. How We Use Your Personal Data

We use personal data to:

  • Respond to inquiries and service requests
  • Provide vending, maintenance, and technology services
  • Communicate regarding proposals, contracts, or support
  • Improve website performance and user experience
  • Comply with legal and regulatory obligations

6. Data Sharing and Disclosure

We do not sell or rent personal data. We may share personal data with:

  • Trusted service providers (e.g., website hosting, IT support)
  • Legal or regulatory authorities when required by law

All third parties are required to protect personal data and process it in accordance with GDPR standards.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

Requests can be submitted to info@vendnovation.com.

9. International Data Transfers

As a U.S.-based company, we may transfer personal data outside the EEA. When we do so, we use appropriate safeguards such as Standard Contractual Clauses or equivalent protections.

10. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

11. Cookies and Tracking Technologies

VendNovation.com may use cookies and similar technologies to improve functionality and analyze website usage. You can control cookie preferences through your browser settings or any cookie consent tools provided on the site.

12. Complaints

You have the right to lodge a complaint with your local data protection authority if you believe your personal data has been processed unlawfully.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.